Using Pandora Recovery Guide

Using Pandora Recovery Guide
Wizard
An easy way to get started in recovering your deleted file(s) is by using the Wizard. By default the Wizard will open automatically when you start Pandora Recovery. You can also access the Wizard by clicking on the wizard icon in the program toolbar.
Below is the first window that will appear in the wizard.

► Next - This button will take you to next step to recovering your deleted file(s).
► Start this Wizard the next time Pandora Recovery starts - This check box allows you to disable or enable Wizard from starting automatically when you open Pandora Recovery.
► View Help - This button will take you to our help system.
► Exit Wizard - This button will close out the wizard window.
Once you have clicked on the "Next" button the next window below will be displayed.

► Open Recycle Bin - This button will take you to your computers recycling bin. You should click this button first to see if your deleted files are in your recycling bin.
► Yes, I found my files - Please select this option if have found deleted files that you want to recover in your recycling bin.
► No, I've not found my files - Please select this option if you have NOT found deleted files that you want to recover in your recycling bin.
► Back - This button will take you to the previous wizard window.
► Next - This button will take you to next step to recovering your deleted file(s).
► Start this Wizard the next time Pandora Recovery starts - This check box allows you to disable or enable Wizard from starting automatically when you open Pandora Recovery.
► View Help - This button will take you to our help system.
► Exit Wizard - This button will close out the wizard window.

Yes, I found my files:
If you have selected "Yes, I found my files" and click on the "Next" button the following window screen will appear:

► Close Pandora Recovery when I click the 'Finish' button - This will close the wizard window and Pandora Recovery when Finished button is clicked on.
► Back - This button will take you to the previous wizard window.
► Finish - This button will close out your wizard window.
► Start this Wizard the next time Pandora Recovery starts - This check box allows you to disable or enable Wizard from starting automatically when you open Pandora Recovery.
► View Help - This button will take you to our help system.
► Exit Wizard - This button will close out the wizard window.

No, I've Not found my files:

If you have selected "No, I've not found my files" and click on the "Next" button, the following screen below will appear.
A list of the drives attached to your computer will be displayed. Those that are grayed out will not be available to you for recovery, most likely due to an unsupported file system
Select the hard drive in which your deleted file was located on and click on the "Next" button.

► Back - This button will take you to the previous wizard window.
► Next - This button will take you to next step to recovering your deleted file(s).
► Start this Wizard the next time Pandora Recovery starts - This check box allows you to disable or enable Wizard from starting automatically when you open Pandora Recovery.
► View Help - This button will take you to our help system.
► Exit Wizard - This button will close out the wizard window.
Once you have clicked on the "Next" button, the below window screen will appear.

► Browse- This selection will scan the hard drive selected in the previous window and then allow you to browse the available folders for deleted file(s).
► Search - This selection will take you to Pandora Recovery Search page where you can search for specific files by name, date, and other parameters.
► Deep (Surface) Scan - This selection will scan the hard drive selected in the previous window for certain supported file types.
► Back - This button will take you to the previous wizard window.
► Next - This button will take you to next step to recovering your deleted file(s).
► Start this Wizard the next time Pandora Recovery starts - This check box allows you to disable or enable Wizard from starting automatically when you open Pandora Recovery.
► View Help - This button will take you to our help system.
► Exit Wizard - This button will close out the wizard window.

Browse Method:
If you have selected the "Browse" method, the "Next" button will index the hard drive previously selected and display deleted files found on that hard drive. Please see our Recovering Deleted Files section to learn how to recover deleted files(s).

Search Method:
If you have selected the "Search" method, the "Next" button will take you to the Pandora Recovery Search page. You can also get to the "Search" method by clicking on the "Search" tab at the very top. Enter the search parameters for the deleted file(s) you are looking for and then click the "Search" button. A list of files matching your search criteria will be displayed as shown in the example below.

►Search Drive - This field gives you the option to select a hard drive. A list of the drives attached to your computer will be displayed. Those that are grayed out will not be available to you for recovery. This is due to file system limitations. Note that you can only select one logical drive.
►File Name - This field gives you the following options:
 - Like: Search for files that are similar to what you have in the File Name field. Enter characters in between * asterisk.
 - Exactly: Search for files that are exactly to what you have in the File Name fields.
►File Size Between - This field gives you the option to search for specific file sizes.
►Created / Last Accessed - This field gives you the option to search based on created or last accessed dates.
►Search - This button will display a list of files (if any) that that match your search criteria.
►Stop - This button will stop the search process.
►Reset - This will reset all fields back to its default values.

Please see our Recovering Deleted Files section to learn how to recover deleted files(s).

Surface Scan Method:
If you have selected the "Surface Scan" method, the "Next" button will take you to the Pandora Recovery Surface Scan page. You can also get to the Surface Scan page by selecting the "Surface Scan" tab at the top.

►What do you want to search for - This section displays the different file types that Pandora Recovery supports and can scan for.
►Scan this disc drive - This drop down field allows you select the disk drive you wish to scan.
►Start Disk Surface Scan - Once you have selected a supported file type and disc drive, the button will star scanning your disk drive for file types selected.

Please see our Recovering Deleted Files section to learn how to recover deleted files(s).

RECOVERING DELETED FILES
Pandora Recovery allows you to recover all kinds of files from volumes formatted using FAT and NTFS, including compressed, sparse and encrypted files (see Glossary for more information about these terms). To recover deleted items you first need to scan disk drive for deleted files. You can scan by using any of the below scanning methods.
1. Browse Method
2. Search Method
3. Surface Scan Method

The steps to recovering deleted file(s) are simple:
- Browse (Index Drive ), Search or Surface scan (You can use the wizard feature to do this).
- Find and View deleted file(s) you wish to recover.
- Recover deleted file(s).

Important Note:
It is VERY IMPORTANT you do not create, modify, or edit data on the drive that your lost data resides on. This includes, but is not limited to, installing new software (such as Pandora Recovery) to the drive, running software on the drive (including your operating system), or creating new files. This file activity may cause partial or even permanent loss of your deleted data.

If you're lost data resides on your C: it is STRONGLY RECOMMENDED you perform your file recovery by physically removing the C: drive from your computer and attaching it as a slave on another computer and then performing the file recovery using that other computer. Please consult your computer manufacturer for assistance configuring hard drives in this manner.

The first thing you need to do in order to recover deleted file(s) is index the hard (Browse method) drive in which deleted file(s) are located or you can also use our Surface Scan method. You can do this by using our Wizard feature or you can do this by doing the following:

1. Right click on the drive in which deleted file(s) are located on and select "Index". If you have already indexed that drive select "reindex". You can also do this by selecting the drive and then clicking the index icon in the tool bar menu, or go to "File" and select Index.
A small window will appear showing the indexing process.

A list of deleted files will be displayed. Below is an example.

Viewing Deleted Files
Once you have indexed a drive, Pandora Recovery will allow you to view deleted files before you decide you want to recover them by using "Quick Viewer". In order to find your deleted file(s) faster selecting the "Show Deleted Items Only" icon can help you by only displaying files that have been deleted.

Quick View:
To use quick viewer you can select deleted file and or click the Quick Viewer icon or right click on deleted file and select "Quick View". Quick View will then display a preview of deleted file. An example is shown below of an image file that was deleted. Note that not all files can be viewed in this manner, specifically large files.

Deleted Files Have Different Appearances:
Deleted files or folders have different appearance in Browse tab than existing ones. See the picture shown below.







= Deleted files and folders have Red Cross over the icon.
Red = File is an overwritten deleted file, whose clusters are partially reused (overwritten) by other files. When a file has been deleted, the disk space occupied by the file can be reused by file system. The file system can reallocate this space for data of newly created files. So the deleted file becomes overwritten. There are more chances that an overwritten file is corrupted and can not be recovered successfully. You can recover overwritten files but there are no guarantees that they will be recovered successfully or in their entirety.
Blue = File is a compressed file.
Green = File is an encrypted file.

Recovering Deleted Files
Once you have indexed (Browse method) your hard drive or have used one of our scan methods - Browse, Search, or Surface Scan and have found a deleted file, Pandora Recovery can recover those deleted files by doing the following.

1. Right click on deleted file and select "Recover" or select deleted file and click the recover icon. The window below will be displayed:

► Browse - This button allows you to select the location of where you want to recover delete file(s). You should recover deleted file to a different hard drive then where it originally was located on.
► Help - This button takes you to our help system.
► Recover Now - This button will attempt to recover deleted file(s) and display a progress window.

2. Click Recover Now to begin the recovery process. The window below will be displayed.











Once the recovery process has been completed you can click on the "Close" button.
To view your recovered deleted file, go to the location where you recovered the file to.

OPTIONS
Pandora Recovery options are located under "Tools" of the tool bar menu.
General Tab:

►Show Wizard at Start up - This check box gives you the option to disable or enable Wizard from automatically starting once you have opened Pandora Recover.
►Save drive indexing cache to disk - This check box gives you the option to disable or enable from saving indexing to your cache.
►Logging - This gives you the option to choice the type of logging and size limit you which to have on your log file.

Update Tab:

Allows you to configure how auto-update functions. If desired, you can completely disable auto-update and then manually check for updates by pressing the Check for updates button.

UNINSTALL
To Uninstall Pandora Recovery please do the following:
1. Click the Start button.
2. Click All Programs.
3. Click Pandora Recovery.4
4. Click on Uninstall and then follow the step by step instructions.
5. Or use Add/Remove Programs as found in your Control Panel.